Filipino

Wednesday, December 07, 2005

ignorance breeds contempt

i've been working in a call center for a month now (woohoo!) and i've noticed that whenever i see some friends and begin the usual "hey! how are you na?" and the "do you work na?" conversations they're all cheer-y and happy with big smiles and all that. but whenever i start mentioning that i work at a call center, their disposition changes and their smiles get smaller. for some, they just have a split-second change in their facial expression that i construe as them saying in their heads "ay... call center..."

which basically leads me to think about how this negative stereotype on the call center industry has spread to just about everyone. a columnist in one of the papers even called call center agents as glorified factory workers. to localize it more, a couple of friends of mine even called me a "sell-out" when i said that i work in one.

i don't mind though since i used to think that way too. but after working here for a month, i've noticed that a lot of the aspects of this negative stereotype are unfounded or just plain false. so far, i find the job relatively difficult. there are three ways to measure an agent's performance and those who do well on all three are more of the exception rather than the rule. ako nga, i've only been doing well in just one of those three eh! hehe. next, based on some of the supervisors and managers i've met, real leaders with very high personal and professional standards are produced in this industry. it's not at all as regressive as people may think.

i can mention much more in defense of this industry but i'd rather refrain from doing so since i've been here for just a month and i don't know everything there is to know about it yet. but a lesson i've learned after working for a month here, and as someone who used to look at this industry negatively, ignorance does breed contempt.

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sea games

congratulations to the philippines! galeng!

during the games, i felt more patriotic for our country especially when i read the papers or visited the websites (www.2005seagames.com.ph and www.rpsports.com) to get updates on the games. i just loved the fact that we were doing well the entire time and i just loved the fact that the newspapers were dedicating more pages and were showing articles on all the sports. this basically led to a greater awareness of our lesser known athletes but are able to horde in the medals for the country.

that's why during my rest day from work, the only thing i wanted to do was watch the sea games! i was able to watch the games held at the rizal stadium specifically the gymnastics and athletics since yun lang yung meron event that day.

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being a former... ehem... athlete... ehem... in swimming... ehem... i really wanted to watch the swimming matches but los baños simply was too far. so i had to settle with the ones at rizal. at the very least, i was to have been able to watch a pinoy athlete win a gold medal:

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i was there watching this event above and was cheering for this guy only to find out the day after that he got disqualified and was stripped of his gold medal. oh well, at least i technically saw a pinoy win a gold. hehe. by the way, rizal looked really nice that day:

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anyway, setting the whole thailand-accusing-us-of-cheating issue aside, i think our country did well in organizing this whole event. congrats uli!

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ang pagdadalaga ni maximo oliveros

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watch it! support pinoy movies! i watched it last night with jippo and justine at rockwell and was happy that the cinema was full. i sincerely hope pinoys support more things 'pinoy' in the future.

as for the film, it's a really good film with a good plot and great acting and is one of those films that people should watch more often so as not to be too accustomed to the garbage that hollywood normally produces. trust me, try watching films other than those from the US and you'll understand what i mean.

the film is basically about the 'blossoming' of a young gay kid in the sampaloc area in manila who lives with his two 'brusko' but caring and protective brothers and father who are involved in petty crimes and his relationship with an idealistic policeman. the film may have a gay kid as the protagonist but it is definitely not a gay-oriented film. in fact, it's a good mix of comedy, drama, and social commentary. check the film out at: http://maximooliveros.blogspot.com and http://maximooliveros.tripod.com

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street lights

the inner frustrated architect and urban planner in me has forced me to mention this in my blog. try passing by roxas boulevard at night and you'll see those new over-the-top street lighting from pasay way up until manila. even in my wonderful city of las piñas, the local government is currently replacing the old lights with taller and brighter ones. are street lights the new fad in government projects? oh well. here's the one in pasay:

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